The Office of the Registrar provides this instructional video for faculty on the grade change procedure on MedailleOne. If you have questions, please contact the Registrar's office at (716) 880-2366.
Transcript of the video below
First you will log in to Medaille One using the credentials you normally do. If you are not sure what those credentials are, you can contact the Medaille Help Desk at 716-880-2282, or send an email to the help desk via the web at http://it.medaille.edu.
After you log in to Medaille One, select the faculty tab.
In the course administration block located in the upper left hand quadrant of the page, select "More BannerWeb Faculty Services" as shown here. This brings you to the faculty and advisors menu.
At the very bottom you will see a link entitled "Submit Grade Change." Click on that. You will then select the term and the course for which you wish to submit a grade change.
Next you will select the student or students for whom you wish to process a grade change. Only those students who have a box in the left hand column are eligible for grade changes. Once you have selected the student or students by placing a check mark in that box, click on continue.
This brings you to the grade selection page. Here you will need to select the new grade, a change reason, and you are required to provide a justification comment. The limit for this comment is 250 characters. Once you have completed all three fields click on "submit grade change request" as indicated here.
You will receive a submission confirmation on the following page and you will also receive an email from the Medaille Registrar indicating that you have submitted a grade change.
The next phase in this grade change procedure is for the approver, who is the dean in charge of the department through which the course was taught to either approve or reject the change of grade that has been submitted. You as the instructor, will receive an email once the said action has been taken. If the grade change has been approved, the student or students will also receive an email advising them of the grade change.
Please direct questions via email to the Registrar's Office at the address indicated here: firstname.lastname@example.org. Thank you.