At Medaille’s Student Counseling Center, our mission is to enhance student potential for learning and success, and to promote the emotional health and well-being of the campus community through the delivery of responsive, trauma-informed, empirically-based, and culturally competent mental health services for all Medaille College students.
First time freshmen, transfer students and students who wish to apply for associate or bachelor’s degree programs.
Students who wish to apply for master’s degree programs or advanced certifications.
Students who wish to apply for our online-only degree programs.
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for Adult and Graduate Programs
for Undergraduate Programs
for Online Programs
High school students and transfer students who want to enroll in day classes at the Buffalo campus.
Adult learners applying to our undergraduate or graduate degree programs at either our Buffalo or Rochester campuses.
Adult learners applying to our online undergraduate or graduate degree programs.
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Help Is Available
The Counseling Services Center at Medaille is a professionally staffed clinical counseling, consultation, training and outreach center geared toward the holistic well-being of Medaille’s student body.
Scheduling an Appointment
How do I make an appointment?
Appointments can be made in person or by telephone at (716) 880-2339.
You can also obtain an appointment by completing the intake paperwork on line at this secure link http://studentcounselingintake.medaille.edu
Once you have completed your Intake questionnaire and have submitted your information, you will be contacted within 2 business days to schedule an appointment. Should you have any questions, please contact the Student Counseling Center at (716) 880-2339
The Counseling Center is located within the Wellness Center at 117 Humboldt on the Buffalo Campus.
If you cannot wait for an appointment because your situation is urgent and/or you are experiencing a mental health crisis, please walk in and ask for an emergency mental health appointment. You will be seen by a staff member as soon as possible.
If you or someone you know are experiencing a crisis or psychological emergency after business hours, please dial 911, or contact Crisis Services at (716) 834-3131, or go to your local hospital’s emergency room. In addition Medaille College Public Safety can be reached at 716-880-2911.
Rosalina Rizzo, LCSW-R
Counseling Services are free of charge to all registered, matriculated Medaille students. Individual counseling services are available to address a wide range of concerns and/or problems.
Typical concerns addressed include:
- Adjustment to college
- Alcohol or substance abuse
- Academic concerns
- Anger management
- Eating concerns and body image
- Family concerns
- Death of someone close
- LGBT support
- Relationship issues
- Sexuality and decision making
- Separation and divorce
- Stress management
- Sexual or physical victimization
Medaille Counseling Services utilizes a short tem model of individual counseling.
When students require mental health services that are beyond the scope of Medaille Counseling Services, we will make referrals to community resources. Some of the issues that are commonly addressed through referral to community providers include:
- The need to be seen more frequently than bi-weekly
- The inability or unwillingness to provide the necessary information to thoroughly access symptoms
- Non-compliance with treatment recommendations
- The need for specialized services not available through Medaille Counseling Services such as intensive outpatient substance abuse, eating disorder, or mood disorder treatment; inpatient services; court mandated assessment or treatment requirements.
Confidential Online Resources
- College Response Online Screening for Depression, Anxiety, Alcohol Abuse and Eating Disorders
- Ulifeline - Online behavioral support system for young adults.
- Go Ask Alice
Other Online Resources:
The Counseling Center does not guarantee the reliability of information on the links that are not necessarily operated by Medaille College. We do not review or monitor the content of non-Medaille websites. Links are provided as a service to our visitors. Please note that the views and opinions expressed on those links are those of various governmental departments, schools and agencies and their officials and are not necessarily those of Medaille College and/or its members. Medaille College is not responsible for the content of non-Medaille websites. Your use of these websites is subject to the terms and conditions of those sites.
Please note that many of these sites refer to services and provide phone numbers that are not associated with Medaille College. If you are interested in determining if similar services are available at Medaille College, please contact our Counseling Center at (716) 880-2339.
Resources for Parents
Students can benefit greatly from informed and involved parents. As you are well aware, the balance of providing support, remaining connected and facilitating independence can be very challenging. This balance nonetheless is an important one.
It requires patience and self-nurturance. It requires remembering that mistakes are inevitable and these mistakes are opportunities for growth.
Best wishes to you and your family as you venture on this new and sometimes challenging journey. Listed below are some links that you may find of benefit.
- Alcohol, Tobacco, & Other Drugs
- PFLAG (Parents, Families, Friends of Lesbians and Gays)
- Offers helpful information about issues facing LGBT individuals and how loved ones can advocate for them.
- You can search in the Books section for parents of college students.
Self-Help and Mental Health Resources
The information on our website and in our Self-Help Library is not a substitute for help from a qualified mental health professional. Please do not hesitate to contact the Counseling Center at (716) 880-2339 or in person at 117 Humboldt Parkway .
The Counseling Office provides brochures on a wide range of topics. These can be found at the Counseling Center at 117 Humboldt Parkway, and in various departments across campus.
There are many virtual pamphlets published by several different College Counseling Centers throughout the nation. Please see the University of Chicago’s Virtual Pamphlet Collection.
Additional Online Resources
- College Response Online Screening for Depression, Anxiety, Alcohol Abuse and Eating Disorders.
- Ulifeline – Online behavioral support system for young adults
- www.YourSexualOrientation.info. Am I Gay? A Guide for People Who Question Their Sexual Orientation
Sexual Assault Risk Reduction and Bystander Information http://interwork.sdsu.edu/echeckup/svp/campus/MEDAILLE