Faculty Blackboard (Bb) Mentor Help Program

Hello Everyone-


I’d like to formally introduce you to our Faculty Blackboard (Bb) Mentor Help Program.


A special thanks to our colleagues listed below who have been volunteering as Bb mentors. They have agreed to continue supporting the Medaille College community as we teach in our virtual campus.


How will this work?  We ask you to follow this procedure:


1.  Go to the Medaille IT Help website page
Review the instructor and student videos (http://it.medaille.edu/blackboard-videos) 
as well as the direction sheets (http://it.medaille.edu/blackboardtrainingdocs) to learn about the tool you are using.  Blackboard Help is a fantastic resource as well (https://help.blackboard.com/) .  There is a section just for instructors and your students with directions and videos.  Reviewing these recourses is likely to answer your question(s).  Blackboard also has a YouTube channel with lots of great videos for instructors and students(https://www.youtube.com/playlist?list=PLontYaReEU1tzu1T5gfiX-JQA5nBc3isN & https://www.youtube.com/playlist?list=PLontYaReEU1seUE3ACG3sEc3zR7Br7URU)


2.  Check in with your department Bb mentors.

They are familiar with your department needs and requirements (see chart below).  Please note: Bb mentors are willing to assist any instructor who contacts them.


3.  The E-Learning Team is always here to assist! 

Contact us at elearning@medaille.edu for Bb course needs and helpdesk@medaille.edu or call 716.880.2282 for other technology needs.


Blackboard (Bb) Mentors

The following people are honorary E-Learning Team members and have graciously been sharing their time with people needing assistance. 
We appreciate you!


Bb Mentor

Bb Mentor Email

Bb Mentor Department

Lindsay Martin


Undergraduate Admissions

Brooke Urban



Chuck Clark


Business Management & Leadership

John Girard


Business Management & Leadership

Jonas Patriko



Deborah Shelvay


Business Management & Leadership

Susan Steffan


Business Management & Leadership

Maria Quebral


Business, Management & Leadership

Caitlin Riegel



Courtney Grim


Interdisciplinary Studies

Nicole Jowsey


Interdisciplinary Studies

Jianzhen (Jason) Liu 


Science, Mathematics & Technology

Smita Samanta


Science, Mathematics & Technology

Vochita Mihai


Science, Mathematics & Technology

Rich Jacob


Social Sciences and Sport Management

Renee Bugenhagen


Veterinary Technology

Val Macer


Veterinary Technology

Alex Beebe


E-Learning Team

Ray Drechsel


E-Learning Team

Mary Beth Scumaci


E-Learning Team

Julianna Woite


E-Learning Team


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