#MavsSucceed Online: TRiO SSS Continues to Offer Personalized Support and Timely Services to Students

#MavsSucceed:TRiO SSS

As everyone around the globe faces unprecedented, challenging times, the Medaille College community has come together in shared commitment to help our students successfully complete their education. Our students, faculty and staff have been helping each other navigate this new territory of remote teaching, learning and working, and many have shared anecdotes of encouragement and support.

The #MavsSucceed series will share some of these accounts, and will shine a spotlight on Medaille’s dedicated students, faculty and staff. See more features in the coming months by visiting medaille.edu/mavssucceed or by following the College on Facebook, Twitter, Instagram or LinkedIn.

Here, Director of TRiO Student Support Services (SSS) Laura Horton ’06, ’11 shares how her team has been continuing to offer support to Medaille students, and even faculty and staff, remotely, serving as a “pocket of peace” amid the chaos.

TRiO SSS has been keeping up the pace of online communication by utilizing our TRIO Student Support Services’ Blackboard Community Page for meetings with students, peer mentor virtual hangouts and drop-in tutoring hours. Every Monday from 10-10:30 a.m. is Meditation Monday on TRiO Instagram Live, and we lead a guided meditation session meant to offer a pocket of peace in the midst of all that is required of our students, faculty and staff. Work program students, alongside TRiO staff members, also provide helpful tips and tools regarding online learning, mental health, stress management and more!

Our TRiO staff also sent personal notes and cards in the mail to seniors and students who received a 3.0 or higher GPA to congratulate them, since we were all sad that we couldn’t hold our annual celebration ceremony. I received an email from some of my students stating that their card “made their day.”

From all of us at TRiO SSS, we are wishing our Medaille community good health and wellness, as we continue to be here for our students. Students who need assistance can call us at 716-880-3086 during our business hours Monday through Thursday 8 a.m. to 6 p.m. and Friday 8 a.m. 4 p.m., or can email their TRiO SSS counselor with any questions. The Medaille community can also connect with us on various social media platforms — @MedailleCollegeTRiO on Facebook, @medailletrio on Instagram and @MedailleTRiO on Twitter.

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